Merge actions performed for IDs to merge

During the merge process, the following fields are updated to the value of the Retain ID if they contain the value of any ID from the IDs to Merge list.

Table

Field(s) Updated

Cert_Register

STUDENT_ID, BT_ID

Comment_Log

ID

Comment_Types

ID

Invoice

BT_ID, ST_ID

Invoice_Lines

ST_ID

Meet_Hotel

ID

Meet_Master

CONTACT_ID

Name

CO_ID, BT_ID

Name_Fin

BT_ID

Name_FR

SOLICITOR_ID

Name_Log

ID

Orders

BT_ID, ST_ID, CO_ID (Non-meeting orders only)

Ref_Client

CLIENT_ID

Ref_Provider

PROVIDER_ID

Referral

CLIENT_ID, PROVIDER_ID

Relationship

ID, TARGET_ID

Trans

BT_ID, ST_ID, SOLICITOR_ID

User-defined tables

ID (If the Multiple Instances Allowed option for the table is enabled )

If the following fields contain the values of any of the IDs in the IDs to Merge list, they are also updated to the value of the Retain ID, but only if a record with the Retain ID value does not already exist.

Table

Field Updated

Name_FR

ID

Name_Picture

ID

Name_Note

ID (if a note record with the same Name_Note.PURPOSE does not exist for the Retain ID)

Name_Staff

ID

Subscriptions

ID (If a subscription with the same PRODUCT_CODE does not exist for the Retain ID)

User-defined tables

ID (If the Multiple Instances Allowed option for the table is disabled and the Always Create option is not enabled)

Note: If the Always Create option for a user-defined table is enabled, the table will never be merged.

Merging records with open meeting records

When a Merge ID has open meeting records, records linked to the Merge ID in the Order_Badge and Orders tables may or may not be updated to the Retain ID, depending on whether the Disable Auto Flow Down of company address Information option is enabled (from Customers, select Set up module > General, and click Advanced). If the Disable Auto Flow Down of company address information option is enabled, these records are not updated to the Retain ID.

If the Update open meetings addresses with address changes option is enabled (from Customers, select Set up module > General, and click Advanced), the following fields in the Orders table are updated when SOURCE_SYSTEM=MEETING and ST_ID or CO_ID are being merged:

PREFIX

FIRST_NAME

MIDDLE_NAME

LAST_NAME

SUFFIX

DESIGNATION

INFORMAL 

TITLE 

COMPANY

ADDRESS_1

ADDRESS_2

CITY

STATE_PROVINCE      

ZIP

BAR_CODE

COUNTRY  

FULL_NAME

FULL_ADDRESS

CO_ID 

ST_ID 

COMPANY_SORT

EMAIL 

DPB

CRRT

PHONE 

FAX

LAST_FIRST

In addition, the following fields in the Order_Badge table are updated:

PREFIX FIRST_NAME   

MIDDLE_NAME

LAST_NAME

SUFFIX DESIGNATION

INFORMAL 

TITLE 

COMPANY

ADDRESS_1

ADDRESS_2

CITY

STATE_PROVINCE      

ZIP

BAR_CODE

COUNTRY  

FULL_NAME

FULL_ADDRESS

If the Update open meetings addresses with address changes option is disabled (from Customers, select Set up module > General and click Advanced), none of these fields other than ST_ID and CO_ID in the Order_Badge and Orders tables are updated during a merge.

After the Merge IDs’ records have been copied to the Retain ID and the addresses have been updated as selected on the Action tab, the Merge IDs’ records are deleted from the following tables:

Name  

Name_Address 

Name_Fin

Name_FR  

Name_Indexes 

Name_Picture

Name_Security

Name_Security_Groups

Name_Staff